Shipping & Returns
Domestic shipping is free and all orders are sent using My Hermers courier service and dispatched within 3 - 5 working days from purchase.
Please be aware that most woodware items are made to order, unless stated otherwise. Please allow up to 3 weeks to dispatch.
Shipping EU & International
We ship anywhere in the world. Please get in touch with your order details for an accurate quote. Please be aware that buyer is responsible for any custom charges.
Majority of the products in the shop are handmade, so no one item is absolutely perfect and no two items are exactly the same. Irregularities are there to remind us of the handmade charm. However, if the item is not as you expected, returns are accepted if made within 14 days from receiving the product.
Returns will only be accepted if the item has not been used or damaged. Buyer is responsible for cost of return shipping.
If you wish to make a return please first notify us first by emailing email@example.com.
Returns are not accepted for custom orders, vintage or sale items.